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Questions about MagSafe power? We're here.
Frequently asked questions
How fast will I get my power bank?
Orders placed before 2 PM ship the same business day. Standard delivery takes 2–4 business days, and you'll get tracking as soon as it's on the way.
What if it doesn't work with my phone?
Our MagSafe power banks work with iPhone 12 and newer, and any phone with a MagSafe-compatible case. If it's not right for you, return it within 30 days for a full refund.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Checkout is encrypted and secure.
Where do you ship from?
We ship from warehouses in the US and EU, so you get local delivery times and no surprise customs fees.
How do I care for my power bank?
Keep it dry, avoid extreme heat, and recharge it every few months when not in use. A microfiber wipe keeps the aluminum finish looking new.
